Whether we are working on a full reside or a simple repair, it’s our goal to ensure every customer is 100% satisfied with the end results. We recently worked with Chris Willis to install LP® SmartSide® on his home in the Raleigh, NC area. He was a fantastic customer to work with and as a professional in the construction industry himself, he knew a quality product when he saw one. We spoke with him after we completed our work to see learn what he thought of his experience.
How did you hear about O.C. Taylor?
I needed siding and was interested in LP® SmartSide®. After doing some research, I found that O.C. Taylor offered the product to the Raleigh market. Their price was competitive with other bids, so I contacted them for an estimate.
What service or product did O.C. Taylor deliver?
O.C. Taylor provided LP® SmartSide® siding, an addition of three windows and exterior painting.
How was it like working with Brent and his team?
Super, the crew was very friendly and diligent in their work. They delivered quality work and didn’t affect the peace and quiet of our home. Brent was responsive and fair. He kept me informed of all schedule issues and made sure that demolition materials were properly handled and hauled. It was obvious that worker safety was a key element of the O.C. Taylor culture.
What did you think of the process?
I’ve been administering construction contracts my whole career, so I know this field well. The process was as I expected, and everything went according to plan.
What did you think of the final process?
Closeout and final inspection were seamless and without any drama.
What advice would you offer people looking for the service or product you received?
It’s important to know what you want and to ask for the same thing from all businesses you are getting bids from (so you can compare oranges to oranges, as opposed to apples and oranges). Check contractor references (past customers). Finally, you need to understand the job plan and how it impacts your home in every way.
If you could sum up your experience with O.C. Taylor, what would it be?
I’d hire O.C. Taylor without bidding if I had another house siding/painting project. The team provides quality work that is professionally managed. You can expect a quality product and friendly customer service.