Last Updated: September 30, 2026
O.C. Taylor (“O.C. Taylor,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use and disclose information when you visit octaylor.com (the “Website”), submit information through the Website or otherwise interact with us online.
Information We Collect
We may collect information that you provide directly to us, as well as certain information automatically when you use the Website.
Information You Provide
When you request a quote, contact us, subscribe to communications or submit another form through the Website, we may collect information such as:
- Your name
- Email address
- Telephone number
- Property or mailing address
- Information about your home, project or service needs
- Any other information you choose to provide in a form or communication
Please do not submit sensitive personal information through Website forms unless it is specifically requested and necessary for us to provide the requested service.
Information Collected Automatically
When you visit the Website, we and service providers that support the Website may automatically collect certain information about your device and use of the Website. This may include:
- Internet Protocol (IP) address
- Browser and device type
- Operating system
- Pages viewed and links clicked
- Referring website or source
- Date and time of visits
- General geographic information derived from an IP address
- Other information about how visitors interact with the Website
We may collect this information through cookies and similar technologies. Cookies are small files stored on your device that can help websites function, remember preferences and provide information about how visitors use a website. Cookies and similar technologies can also enable analytics and advertising providers to recognize a browser or device over time.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
How We Use Information
We may use the information we collect to:
- Respond to inquiries and requests for quotes
- Provide information about our products and services
- Communicate with customers and prospective customers
- Schedule or provide requested services
- Operate, maintain and improve the Website
- Understand how visitors use the Website
- Measure the effectiveness of our marketing and advertising
- Protect the Website, our business and our users from fraud, misuse or security threats
- Comply with applicable legal and regulatory requirements
- Fulfill other purposes disclosed to you when the information is collected
We may also use contact information to send marketing communications when permitted by law. You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.
Cookies, Analytics and Advertising Technologies
We may use third-party analytics and marketing technologies to help us understand Website traffic, measure Website performance and evaluate our marketing efforts.
These providers may use cookies, pixels or similar technologies to collect information about your interactions with the Website. Depending on the services configured on the Website, these technologies may collect information such as your IP address, browser or device information, pages visited and interactions with Website content.
Information collected by third-party services is also subject to the privacy policies and practices of those providers.
How We Share Information
We may disclose information to third parties when reasonably necessary to operate our business and provide our services. These parties may include:
- Website hosting and technology providers
- Customer relationship management and communications providers
- Analytics and advertising providers
- Contractors and service providers that assist with our business operations
- Professional advisers, such as legal or accounting providers
We may also disclose information when required by law or when we reasonably believe disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or misuse, protect the safety of others or respond to lawful requests from governmental authorities.
We may disclose information in connection with a merger, acquisition, sale, financing, reorganization or other transfer involving all or part of our business or assets.
We do not sell personal information for monetary compensation.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes and enforce our agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting personal information online.
Third-Party Websites and Services
The Website may contain links to websites or services operated by third parties. O.C. Taylor does not control those third parties and is not responsible for their privacy practices.
When you leave our Website or interact with a third-party service, the collection and use of your information may be governed by that third party’s privacy policy. We encourage you to review the privacy policies of websites and services you use.
Children’s Privacy
The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Your Choices and Privacy Requests
You may contact us to request information about the personal information we maintain about you or to request that we correct or delete information, subject to applicable law and legitimate business or legal requirements.
We may take reasonable steps to verify your identity before fulfilling a privacy request.
You may also unsubscribe from marketing emails by using the unsubscribe link included in those messages.
Email Communications
Email is not necessarily a secure method of communication. Please do not send sensitive information, such as financial account information, Social Security numbers or other confidential information, through ordinary email unless specifically requested through an appropriate secure method.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, business practices, technologies or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
O.C. Taylor
Phone: 919-714-2200
Email: [email protected]